Shipping And Return Policy
At Moodswing, we are dedicated to safeguarding and respecting your privacy. This summary, in conjunction with our comprehensive privacy policy and terms of use, outlines the principles governing the processing of any personal data we collect from you or that you provide to us.
Information We Collect and Process:
Customer Data: We do not store credit card details or share customer information with third parties for purposes other than order processing and the delivery of marketing emails for which you’ve explicitly consented (e.g., first name, surname).
- User-Provided Information: Details you provide when registering, subscribing to services, requesting information, participating in contests, or reporting issues.
- Correspondence Records: We may retain records of your communication with us.
- Transaction Details: Information related to your orders and their fulfillment.
- Credit References: Data from credit reference and fraud detection agencies.
- Site Interaction: Details of your visits, including IP addresses, used for fraud prevention and administrative purposes.
Data Usage and Cookies:
We may use the information gathered by cookies on our site for various purposes:
- Tailoring Advertisements: Cookies help us personalize advertisements and promotions to match your preferences.
- Search Term Customization: We may provide advertisements customized based on your search terms on our site.
- Navigational Insights: We use navigation data to better understand site usage and ensure that the product offerings presented to you are relevant.
- External Advertisement Use: We do not display advertisements outside our site, except on platforms permitting such use under their privacy policies.
- Site Popularity Analysis: Data collected helps us measure the popularity of our site and the products or services you view.
Types of Cookies:
- Essential Cookies: These enable basic website functions, including secure access and basket management. Users can choose to accept or decline them.
- Performance Cookies: These capture visitor data to understand the most visited pages and site usage patterns.
- Functionality Cookies: These remember your preferences, such as login details, to enhance your site experience.
Security Measures:
Moodswing has implemented security policies, rules, and technical measures to safeguard your personal data from unauthorized access, misuse, disclosure, destruction, or accidental loss.
User Access Rights:
Upon request, we provide users with access to their personal information, its processing rationale, access details, and the processes employing this information.
Data Retention:
For registered users, we retain personal information in user profiles. Users can modify or delete their data at any time, except for the username, which is preserved for administrative purposes.
At Moodswing, we’re committed to protecting your privacy and providing you with full transparency about our data practices. Please consult our complete privacy policy for a detailed overview of your rights and our obligations.
